GBIM works to clear written guidelines agreed with each client at the outset and reviewed annually.
Major investment decisions taken on our clients’ behalf are subject to peer group scrutiny before implementation.
Our whole investment process is subject to regular scrutiny and review, both internally as well as externally by independent compliance consultants.
GBIM is covered under the jurisdiction of the Financial Ombudsman Service (FOS). In the event of any complaint made not being resolved, you may refer the matter the FOS for their consideration. Please note that there are some limitations on the complaints that the FOS will consider. Details can be found on the FOS website. You can contact the FOS as follows:
The Financial Ombudsman Service
You can call the Financial Ombudsman Service on 0800 023 4567 or visit their website at www.financialombudsman.org.uk