Published: 24th March 2020 (5 Min Read)

Dear All,

Like you, and many businesses around the world, we are facing the challenges of Covid-19 and following Government advice and best practice.

Clearly our priorities are protecting the welfare of our staff while continuing to provide the best possible level of service to our clients and their professional advisers.

As part of our normal course of business we have contingency plans in place and procedures whereby all of our day to day functions, whether investment related or operational, are covered by at least two people. We also have technology in place that enables remote working so that staff can work from home safely and easily with access to our systems.

While our offices in Salisbury and Harrogate remain open, most of our staff will be working from home until further notice. We can confirm that your custodian, Pershing Securities Ltd, also continues to operate efficiently.

You will be able to reach your GBIM contact during normal office hours using their usual telephone number and email address. Due to the nature of working from home there might be some delays in responding to administrative tasks, so please bear with us. Emails will be preferable to post if possible.

You will understand that, in line with the Government’s restrictions, face-to-face meetings must be suspended for the time being, although video conferencing works well.

These are challenging times; but be assured that GBIM is fully operational and we are monitoring markets and your interests carefully.

We will get through this. Please stay safe, keep in touch, and follow our website for updates, news and commentary.

With best wishes,